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Last updated: January 2024
We collect information you provide directly to us, including your name, email address, phone number, date of birth, medical history, insurance details, and any other information you choose to provide when scheduling appointments, filling out forms, or communicating with our staff. We may also collect information automatically when you visit our website, such as your IP address, browser type, referring URLs, and pages viewed.
We use the information we collect to provide, maintain, and improve our healthcare services, including scheduling and managing appointments, communicating with you about your care, processing payments and insurance claims, sending appointment reminders and follow-up communications, responding to your inquiries and requests, and complying with legal and regulatory requirements. We may also use your information to send you newsletters and health tips if you have opted in to receive such communications.
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this policy. We may share your information with trusted healthcare providers involved in your care, insurance companies for claims processing, service providers who assist us in operating our website and conducting our business, and law enforcement or government agencies when required by law. All third parties with whom we share patient data are bound by confidentiality agreements and applicable privacy regulations.
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers with encryption in transit and at rest. Access to personal information is restricted to authorized personnel only. We conduct regular security audits and vulnerability assessments to ensure the ongoing protection of your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
You have the right to access, correct, or delete the personal information we hold about you. You may request a copy of your data, ask us to update inaccurate information, or request the deletion of your records where permitted by law. You also have the right to opt out of marketing communications at any time. To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@clinicare.com. We are committed to resolving any complaints about our collection or use of your personal information.